GENERAL TERMS AND CONDITIONS OF BOOKING

Kitehouse Tarifa

Last updated: August 2026

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1. Landlord and Property

The accommodation Kitehouse Tarifa is located at:

El Pozuelo 10
Tarifa, Cádiz
Andalusia, Spain

Landlord / Operator:

Name: Ingo Maes
Email: info@kitehousetarifa.com
Telephone: +34 660882710
Registration number (Registro de Turismo de Andalucía)

Kitehouse Tarifa is offered as a holiday accommodation for temporary stays.

The maximum occupancy is 11 guests.

The accommodation is intended exclusively for temporary holiday and leisure purposes and does not establish a permanent residence for the guest.

Bookings are made directly through the official Kitehouse Tarifa website, telefone and mail.

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2. Scope of These Terms

These General Terms and Conditions apply to all bookings made for Kitehouse Tarifa through the property's own website.

By completing a booking, the guest confirms that they have read, understood and accepted these Terms and Conditions.

The specific booking confirmation, including the booked dates, number of guests, price and any additional arrangements, forms part of the agreement.

Mandatory statutory consumer rights remain unaffected.

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3. Booking and Contract Formation

The guest may make a booking request through the website for a specified period.

The rental agreement becomes binding once the landlord has confirmed the booking and the agreed deposit has been received.

The booking confirmation will be sent to the guest by email.

The guest is responsible for providing accurate contact and booking information and for checking the booking confirmation for correctness.

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4. Rental Price

The rental price of Kitehouse Tarifa depends on:

• the selected travel dates,

• the applicable season,

• the length of stay, and

• any special offers or booking conditions.

The total price displayed on the website at the time of booking is applicable.

All mandatory costs will be clearly displayed to the guest before the booking is completed.

Final Cleaning

A mandatory final cleaning fee of €60 will be charged per booking.

The final cleaning fee covers the standard cleaning of the accommodation after the guest's departure.

Additional costs may apply in the event of extraordinary cleaning requirements caused by excessive soiling, damage, smoking inside the property or other improper use of the accommodation.

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5. Payment Terms

A 50% deposit of the total rental price is payable at the time of booking.

The booking becomes binding once the agreed deposit has been received.

The remaining 50% of the total rental price must be paid no later than 14 days before the scheduled arrival date.

For bookings made less than 14 days before arrival, the full rental amount may be required immediately upon booking.

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6. Cancellation by the Guest

Non-refundable Booking

Bookings at Kitehouse Tarifa are non-refundable.

Once a booking has been confirmed, the guest is generally not entitled to a refund if they are unable to travel for personal reasons.

This includes, in particular:

• changes to travel plans,

• illness or injury,

• flight cancellations or delays,

• transportation problems,

• late arrival,

• early departure, or

• other personal circumstances.

Mandatory statutory rights of the guest remain unaffected.

Guests are therefore advised to consider taking out appropriate travel cancellation insurance.

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7. Cancellation by the Landlord

If the landlord is unable to provide the accommodation due to circumstances attributable to the landlord, the guest will be informed as soon as possible.

Any payments already made for the affected booking will be refunded in accordance with applicable law.

Any further claims shall be governed by the applicable statutory provisions.

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8. Check-in and Check-out

Check-in: from 3:00 PM

Check-out: by 11:00 AM

Early check-in or late check-out is only possible with the prior approval of the landlord.

The guest agrees to respect the agreed check-out time so that the accommodation can be prepared for the following guests.

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9. Maximum Occupancy

The maximum occupancy of Kitehouse Tarifa is 11 persons.

Occupancy by more than 11 persons is not permitted.

Only guests registered for the booking, or subsequently approved by the landlord, may stay overnight at the property.

Additional overnight guests require prior approval from the landlord.

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10. Guest Registration and Identification

The guest agrees to provide all information required by the landlord for themselves and all accompanying persons.

The information must be complete and accurate.

Where required by Spanish law, guest information may be processed and submitted to the competent authorities.

Failure to provide legally required guest information may result in the accommodation not being permitted to host the guest.

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11. Smoking

Smoking is strictly prohibited inside the house.

This prohibition applies to all interior areas of the property.

Smoking is permitted only in the garden and on the terrace.

Cigarettes, cigarette butts, ash and other smoking waste must be disposed of properly.

Open fires are prohibited except in specifically designated facilities.

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12. Pets

Pets are not permitted at Kitehouse Tarifa.

This applies to all areas of the property.

Any mandatory statutory provisions concerning recognised assistance animals remain unaffected.

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13. House Rules, Conduct and Neighbourly Consideration

The guest agrees to treat the accommodation and all of its facilities with care and respect.

Guests must:

• respect quiet hours and local noise regulations,

• respect neighbours and local residents,

• refrain from excessive noise,

• refrain from unauthorised parties or events,

• comply with the maximum occupancy,

• use furniture, appliances and other facilities properly, and

• dispose of waste appropriately.

Kitehouse Tarifa is not a party venue or event location.

Large parties, events, celebrations or gatherings involving additional persons are prohibited unless expressly authorised by the landlord in advance.

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14. Prohibition of Illegal Activities

Any illegal or unlawful activity is strictly prohibited on the entire property of Kitehouse Tarifa.

The accommodation may not be used for any purpose that violates Spanish law or applicable local regulations.

In particular, it is strictly prohibited to use the property for:

• the possession, production, sale or distribution of illegal drugs or other prohibited substances;

• the possession or use of illegally obtained goods;

• theft, fraud or other criminal activities;

• the storage or handling of illegal or prohibited materials;

• unauthorised commercial or business activities;

• prostitution or other unlawful activities;

• any activity that endangers persons, property or public safety; or

• any other activity that violates applicable Spanish law.

The guest is responsible for ensuring that all members of their group and any visitors comply with these requirements.

Any suspicion or evidence of illegal activity may result in the immediate termination of the stay, without prejudice to the landlord's right to take further legal action or notify the competent authorities.

No refund will be due where the stay is terminated because of illegal activities or serious breaches of these Terms and Conditions, to the extent permitted by applicable law.

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15. Damage to the Property

The guest agrees to treat the accommodation, furniture, appliances, kitchen equipment, bedding, towels and all other property with care.

Any damage, defect or missing item must be reported to the landlord as soon as possible.

The guest is liable, in accordance with applicable law, for damage caused by the guest, members of their group or persons invited onto the property by the guest.

The landlord reserves the right to claim reasonable and documented compensation for such damage.

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16. Extraordinary Cleaning

The standard final cleaning fee of €60 is included as a separate mandatory charge in the booking price.

The guest must leave the property in a reasonably clean and orderly condition.

Additional cleaning costs may be charged where cleaning required after departure goes significantly beyond normal use of the accommodation.

This may include, for example:

• excessive dirt or waste,

• heavily soiled mattresses, furniture or upholstery,

• stains requiring specialised cleaning,

• excessive rubbish,

• cleaning required as a result of smoking inside the property, or

• other extraordinary cleaning requirements caused by improper use.

Any additional charges should correspond to reasonable and documented costs.

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17. Keys and Access

The guest will receive the necessary means of access to the property for the duration of the stay.

Keys, access codes or other access devices must not be given to unauthorised third parties.

Any loss of a key or access device must be reported to the landlord immediately.

Where the guest is responsible for the loss, reasonable and necessary replacement costs may be charged.

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18. Internet and Technical Equipment

Where Wi-Fi or internet access is provided, it is provided for normal personal use.

The internet connection must not be used for illegal purposes.

The guest must not use the internet connection to engage in unlawful activities, including copyright infringement or the distribution of illegal content.

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19. Cleaning and Equipment

The accommodation will be cleaned and prepared before the guest's arrival.

Bed linen, towels and other agreed basic amenities will be provided according to the number of guests included in the booking.

The standard final cleaning fee is €60 per stay.

The guest is expected to leave the property in a reasonable condition upon departure.

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20. Liability

The landlord shall be liable in accordance with applicable law for damage caused by culpable breaches of contractual obligations.

Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation is prohibited by law, including liability for death, personal injury or other legally protected rights.

The landlord is not responsible for the loss, theft or damage of guests' personal belongings except where legally required.

Guests are responsible for taking reasonable care of their personal belongings and valuables.

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21. Problems and Defects

Any technical problem, defect or other issue affecting the accommodation should be reported to the landlord as soon as possible.

The landlord will make reasonable efforts to resolve legitimate and repairable problems within a reasonable period of time.

The guest agrees to provide reasonable access to the property where access is necessary to inspect or repair a reported problem.

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22. Complaints

Any complaint relating to the accommodation should, where possible, be reported during the stay so that the landlord has an opportunity to investigate and resolve the matter.

The guest's statutory rights remain unaffected.

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23. Privacy and Personal Data

Personal data will be processed in accordance with applicable data protection legislation.

This may include information necessary for:

• processing and managing the booking,

• payment processing,

• communicating with the guest,

• legally required guest registration,

• tax obligations, and

• compliance with other legal requirements.

Further information is provided in the Privacy Policy available on the Kitehouse Tarifa website.

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24. Applicable Law

The contractual relationship is governed primarily by Spanish law, subject to any mandatory consumer protection provisions that may apply.

The mandatory regulations of the Autonomous Community of Andalusia and the applicable local regulations of Tarifa remain unaffected.

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25. Jurisdiction

Any disputes shall be subject to the jurisdiction legally applicable under Spanish law.

Where the guest qualifies as a consumer, any mandatory statutory provisions regarding jurisdiction and consumer protection shall remain unaffected.

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26. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

The invalid provision shall be replaced or interpreted in accordance with the applicable statutory provisions.

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27. Contact

Kitehouse Tarifa
El Pozuelo 10
Tarifa, Cádiz
Andalusia, Spain

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